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About Novlo

We started because of one bored cat

Novlo exists to make the hours you are away less lonely — for the animal and for you.

Company profile

Who is behind Novlo.

Novlo is a brand of Shenzhen Turewise Culture Development Co. Ltd., founded in July 2022 and headquartered in Longgang District, Shenzhen, China. The company designs and develops smart pet comfort products — interactive enrichment toys, no-subscription location tags and eco-friendly essentials — for pet parents across North America and Europe.

  • Founded: July 2022
  • Brand: Novlo® — smart pet comfort
  • Address: 2nd Floor, Building E, No. 14, Fu Keng 2nd, An Liang Community, Yuan Shan Street, Longgang District, Shenzhen, Guangdong, China
  • Contact: WhatsApp +86 186 8202 7180 · novlo@hotmail.com
Miso the cat who started it all
2023 · Shenzhen

It began with a seven-hour stretch of nothing

Our founder worked factory-adjacent trade hours: out the door at 7am, home after dark. The cat — Miso, orange, opinionated — spent those hours asleep on a radiator, then spent the evening biting ankles.

The vet's answer was simple: she is not aggressive, she is under-stimulated. Six toys later, all of them abandoned by day three, it became obvious why. Toys were designed to be fun with a human. Nobody was designing for the nine hours when no human is there.

  • First prototype built in a 22 m² apartment in 2023
  • 200+ households tested before the first sale
  • Still shipping from the same small team
Shop the range
34kHouseholds served
4.8Average rating
11Countries shipped
1 yrNo-questions warranty

Three rules we do not break

Every product decision gets measured against these, in this order.

🧠

It has to work on instinct

Cats and dogs do not care about features. If the play does not match a hunting pattern, it is decoration. We prototype movement first and electronics second.

💸

No subscription, wherever possible

Tracking, camera storage and play schedules all work without a monthly fee. Where a fee is unavoidable, we say so on the box, not in month two.

♻️

Consumables must decompose

Bags, filters and packaging are plant-based and home-compostable. The electronics are built to be repaired with a screwdriver, not replaced every year.

Where things are made

We are direct with our factories, and we name them.

Design — Shenzhen

Mechanical and firmware design in-house, two blocks from the hardware market that supplies half the industry.

Tooling — Dongguan

Silicone and injection moulds. Same partner since the first prototype, which is why tolerances hold.

Assembly — Ningbo

Electronics assembly and QC. Every unit gets a 24-hour play-cycle burn-in.

Fulfilment — Ohio

US stock lands in Columbus. Orders placed before 2pm ET leave the same day.

Working on something for a shelter?We donate returned units — fully refurbished — to 30 partner shelters. Tell us about yours.
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